These Terms & Conditions constitute a legally binding agreement between you and PlayOJO Casino Canada. By registering for a PlayOJO login, depositing funds, or participating in any gaming activity, you acknowledge that you have read, understood, and agree to comply with all terms outlined herein.
PlayOJO reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated via email or notification upon PlayOJO login. Continued use of our services after amendments constitutes acceptance of the revised terms.
To use PlayOJO Casino Canada services, you must create a single account using accurate and complete information. Each player is permitted only one account. The following information is required during registration:
PlayOJO is required by Canadian gaming regulations to verify your identity before processing withdrawals. You may be asked to provide:
You are responsible for maintaining the confidentiality of your PlayOJO login credentials. You must:
Creating multiple accounts is strictly prohibited. If we detect duplicate accounts, we reserve the right to:
You may close your account at any time by contacting customer support. PlayOJO may close or suspend your account if:
PlayOJO Casino Canada accepts the following payment methods for deposits:
Minimum and maximum deposit amounts vary by payment method. All transactions are processed in Canadian Dollars (CAD). You may set personal deposit limits through your account settings to support responsible gaming.
All financial transactions on PlayOJO are conducted in Canadian Dollars (CAD). If you deposit using a different currency, your bank or payment provider may apply conversion rates and fees.
You may request a withdrawal of your account balance at any time, subject to the following conditions:
| Payment Method | Processing Time | Minimum | Maximum |
|---|---|---|---|
| Credit/Debit Card | 3-5 business days | $20 CAD | $5,000 CAD |
| Interac e-Transfer | 1-3 business days | $20 CAD | $3,000 CAD |
| iDebit | 1-3 business days | $20 CAD | $10,000 CAD |
| MuchBetter | 1-2 business days | $20 CAD | $5,000 CAD |
PlayOJO may request additional documentation before processing withdrawals to comply with Canadian anti-money laundering regulations and to verify account ownership. Failure to provide requested documents may result in withdrawal delays or account suspension.
PlayOJO does not charge withdrawal fees. However, your payment provider or bank may apply charges for receiving funds.
PlayOJO Casino Canada offers various bonuses and promotions, including PlayOJO free spins, cash rewards, and special offers. All bonuses are subject to specific terms and conditions which will be clearly displayed with each promotion.
To be eligible for bonuses at PlayOJO:
PlayOJO strictly prohibits bonus abuse. Examples of bonus abuse include but are not limited to:
Suspected bonus abuse will result in immediate forfeiture of bonuses, voiding of winnings, and potential account closure.
PlayOJO reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Promotions may be restricted in certain jurisdictions or for specific player segments at our discretion.
All games at PlayOJO Casino Canada are operated using certified Random Number Generators (RNG) to ensure fair and random outcomes. Game results are determined solely by chance and cannot be manipulated by PlayOJO or players.
Each game available on PlayOJO has specific rules accessible through the game's information or help section. Players are responsible for understanding game rules before wagering real money.
The following activities are strictly prohibited on PlayOJO:
In the event of a game malfunction, all affected bets and payouts are void. PlayOJO will restore affected player balances to their pre-malfunction state and notify affected players of the issue. Technical malfunctions void all pays and plays.
If you experience a disconnection during gameplay on PlayOJO or the PlayOJO mobile app:
PlayOJO Casino Canada is committed to promoting responsible gaming and providing a safe entertainment environment. We offer various tools and resources to help players maintain control of their gaming activity.
If you feel you need a break from gaming, you may self-exclude from PlayOJO for a specified period. Self-exclusion options include:
During self-exclusion, your account will be blocked, and you will not receive promotional communications from PlayOJO.
You may set daily, weekly, or monthly deposit limits on your PlayOJO account. Limit increases require a 24-hour cooling-off period before taking effect. Limit decreases take effect immediately.
PlayOJO provides session reminders and reality checks to help you monitor your gaming time. You can configure these notifications in your account settings.
If you or someone you know has a gambling problem, help is available through:
PlayOJO employs strict age verification measures to prevent underage gambling. If we suspect an account belongs to someone under the legal gambling age, the account will be immediately suspended pending investigation.
All content on PlayOJO Casino Canada, including the PlayOJO app, logos, graphics, software, text, and game designs, is the property of PlayOJO or its licensors and is protected by international copyright, trademark, and other intellectual property laws.
PlayOJO grants you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial entertainment purposes only. This license does not permit you to:
"PlayOJO," "PlayOJO Casino," and related marks are registered trademarks. Unauthorized use of these trademarks is strictly prohibited and may result in legal action.
Your use of PlayOJO is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using PlayOJO Casino Canada, you consent to data practices described in our Privacy Policy.
PlayOJO collects personal information necessary to provide our services, including:
We use your personal information to:
PlayOJO employs industry-standard security measures, including SSL encryption, to protect your personal and financial information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We may share your information with:
We do not sell your personal information to third parties for marketing purposes.
PlayOJO strives to provide uninterrupted service; however, we do not guarantee that our website, PlayOJO app, or PlayOJO mobile platform will be available at all times. We reserve the right to suspend or terminate services for maintenance, updates, or unforeseen technical issues.
PlayOJO services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
To the maximum extent permitted by Canadian law, PlayOJO shall not be liable for:
In any event, PlayOJO's total liability shall not exceed the amount you deposited into your account in the 12 months preceding the claim.
PlayOJO is not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, government actions, internet service failures, or power outages.
If you have a complaint about PlayOJO services:
These Terms & Conditions are governed by and construed in accordance with the laws of Canada and the specific province in which you reside. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Canadian courts.
If a complaint cannot be resolved through our internal procedures, you may seek resolution through:
By agreeing to these Terms & Conditions, you agree that disputes may be resolved through binding arbitration rather than in court, where permitted by Canadian law. Arbitration decisions are final and binding on both parties.
These Terms & Conditions, together with our Privacy Policy and any game-specific rules, constitute the entire agreement between you and PlayOJO Casino Canada regarding your use of our services.
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
PlayOJO's failure to enforce any right or provision of these Terms & Conditions does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of PlayOJO.
You may not transfer or assign your rights or obligations under these Terms & Conditions without prior written consent from PlayOJO. PlayOJO may assign its rights and obligations to any third party without your consent.
All notices from PlayOJO will be sent to the email address associated with your account or displayed within the PlayOJO login area. You are responsible for maintaining a current email address and checking for communications regularly.
These Terms & Conditions are provided in English. In the event of any discrepancy between English and translated versions, the English version shall prevail.
For questions about these Terms & Conditions or any aspect of PlayOJO Casino Canada services, please contact:
Document Version 2026.1 | PlayOJO Casino Canada | Licensed and Regulated Gaming Operator